Last updated: 16 October 2026
Moston Roofing Limited (“we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or enquire about our roofing services.
Our website provides information about our roofing services across Stockport and Greater Manchester, including roof repairs, new roofs, flat roofing, guttering, fascias and soffits, and roof surveys.
Please read this policy carefully to understand how we handle your personal information.
Business name: Moston Roofing Limited
Registered company number: 10769531
Registered office: 163 Holland Street, Denton, Manchester, M34 3GG, United Kingdom
Email: info@mostonroofing.co.uk
Telephone: 0161 359 5276
Moston Roofing Limited is responsible for deciding how and why your personal information is processed. For the purposes of applicable data protection legislation, we act as the data controller.
We may collect and process the following types of personal information, depending on how you interact with us.
When you contact us by telephone, email or through our website forms, you may provide:
Your name.
Your telephone number.
Your email address.
Your property address or service location.
Details about your roofing requirements.
Photographs or other information you choose to send us.
Any additional information you include in your enquiry or correspondence.
Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry.
When you visit our website, certain technical information may be collected automatically, depending on the website tools and settings in use. This may include your IP address, browser type, device information, pages visited and general website usage data.
Cookies and similar technologies may also collect information about how you use our website. Please see the Cookies section below.
We may use your personal information to:
Respond to your enquiries and requests for quotations.
Arrange roof inspections, surveys and appointments.
Assess your roofing requirements and prepare quotations.
Provide and manage our roofing services.
Communicate with you about appointments, work schedules and ongoing projects.
Maintain business records and handle payments or invoices where applicable.
Improve our website, services and customer experience.
Protect our website, prevent misuse and maintain security.
Meet our legal, regulatory and accounting obligations.
We will only use your personal information where we have an appropriate lawful basis to do so.
Under applicable UK data protection law, we rely on one or more of the following lawful bases, depending on the circumstances:
Contractual necessity: To take steps at your request before entering into a contract or to fulfil a contract for roofing services.
Legitimate interests: To respond to enquiries, manage our business, maintain customer relationships, improve our services and protect our website, provided these interests do not override your rights.
Legal obligations: To comply with applicable legal, tax, accounting and regulatory requirements.
Consent: Where consent is required, such as for certain non-essential cookies or optional marketing communications.
You can withdraw consent at any time where processing is based on consent. This will not affect the lawfulness of processing carried out before consent was withdrawn.
We do not sell your personal information.
We may share your information with trusted third parties where reasonably necessary to operate our business or provide our services. These may include:
Website hosting and maintenance providers.
Email and communication service providers.
IT support and website security providers.
Analytics providers, where applicable.
Professional advisers, accountants or insurers where necessary.
Authorities or other parties where disclosure is required by law.
We only share personal information where there is an appropriate reason and lawful basis to do so. Where necessary, we take reasonable steps to ensure that third-party providers handle personal information securely and in accordance with applicable data protection requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing customer relationships, providing services and meeting legal obligations.
Retention periods may vary depending on the type of information, whether work is carried out, applicable legal requirements and whether a dispute or other issue needs to be resolved.
When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website performance and improve the user experience.
Cookies may include:
Essential cookies: Needed for core website functions, security or form operation.
Analytics cookies: Used, where enabled, to understand how visitors interact with the website.
Preference cookies: Used, where available, to remember certain settings.
Marketing cookies: Used only if applicable to our website setup and subject to the required consent.
Where legally required, we will request your consent before placing non-essential cookies on your device. You can also manage cookies through your browser settings and any cookie preference tool provided on our website.
Disabling certain cookies may affect some website features.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security.
Under applicable UK data protection law, you may have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Ask us to correct inaccurate or incomplete information.
Erasure: Request deletion of your personal information in certain circumstances.
Restriction: Ask us to restrict how we use your information in certain circumstances.
Objection: Object to certain types of processing, including processing based on legitimate interests.
Data portability: Request your information in a commonly used, machine-readable format where this right applies.
Withdraw consent: Withdraw consent where we rely on it to process your information.
These rights are subject to applicable legal conditions and exemptions. We may need to verify your identity before responding to a request.
To exercise your rights, contact us using the details provided in the Contact Us section.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly. You can find guidance at https://ico.org.uk/.
Our website may contain links to external websites or services. If you follow a link to another website, that website will have its own privacy policy and terms.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Our website and roofing services are intended for general customers and property owners, not specifically for children. We do not knowingly collect personal information from children for marketing purposes.
If you believe a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.
If personal information is transferred outside the United Kingdom through our website providers or other service providers, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology or legal requirements.
Any updates will be published on this page, with the revised date shown at the top. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact us:
Moston Roofing Limited
163 Holland Street, Denton, Manchester, M34 3GG, United Kingdom
Email: info@mostonroofing.co.uk
Telephone: 0161 359 5276
We will review your request and respond in accordance with applicable data protection law.
